About us
Whoever designs it is who runs it.
Thirty years in environments that cannot stop. The team that designs the architecture is the same one that runs the operation and signs the SLA, from startup to large enterprise. No passing the bill to the next vendor.
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Projects delivered
Brazil and abroad
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Assets managed
On-premise and cloud
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Countries served
4 continents
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On the road
Mission critical
Why haapit
Everyone sells AI.
Few know how to keep it running.
An AI consultancy hands over the model and leaves. We stay: we are the same people who monitor the environment, answer the incident at three in the morning and sign the SLA. That is why our AI is designed for the day it fails, not only for the day of the demo.
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Obsessed with the client
Our work is measured by the satisfaction of the person on the other side, end to end, with numbers rather than assumptions.
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Pure excellence
Every process we build is monitored and measured. What is not measured does not improve, and what does not improve we do not ship.
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Plugged into the business
We understand the detail of the client business before proposing technology. IT that does not move the business needle is cost, not investment.
Who runs it
A specialist per practice.
Not a generalist for everything.
We do not publish photos or names of the people who work here, and that is our own decision: in a company that runs mission-critical systems and security, exposing the team hands cybercrime exactly the knowledge it needs to move.
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Control tower
Command Center and NOC
This is the team that sees the alert before the client feels it. It triages, runs the runbook, drives the incident to the end and writes the report afterwards. It works at levels 1, 2 and 3: it resolves, it does not forward.
24 × 7 × 365, no downtime
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Security operations
SOC and incident response
It hunts what does not have a name yet. It investigates the signal, builds the timeline, classifies severity and responds. It is the same team that runs penetration tests and prepares the environment for audit.
24 × 7, with response on call
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Foundation
Cloud, infrastructure and datacenter
It builds and sustains the base: server, network, database, storage and cloud. This is where the discipline of capacity, high availability and tested recovery lives, on-premise or in any cloud.
Business hours, with an on-call rota
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Engineering
Architecture, development and DevOps
It designs the architecture, writes the code and builds the pipeline. It ships in small, frequent batches, with security embedded in the pipeline instead of bolted on at the end.
Business hours, with an agreed deploy window
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AI and data
AI Transformation and haapit Labs
It builds the foundation of models and data, raises the agents area by area and ships the internal products. It is also the team that transfers the practice to the client, with an exit criterion defined up front.
Business hours, in short cycles with the client
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Governance and compliance
Certification, risk and audit
It takes the company from gap analysis to InPlace, and then keeps the controls alive between one audit and the next. More than 14 PCI-DSS certifications delivered, and now studying ISO/IEC 42001.
Business hours, on the audit cycle
Someone is awake.
Coverage for each team across the day, in Brasília time. The Tower and the SOC have no closing hour: that is why there is an on-call rota and not a voicemail box.
Filled band: team on duty at that hour
How we work
Six rules you can verify.
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Whoever designs it sustains it
The architect who proposes the solution is the same person who answers the incident at three in the morning. There is no handing the problem over to a support team, because the support team is the same team.
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Specialists, not generalists
We hire for depth in one subject and for behaviour under pressure. A good generalist does not hold a database together as it falls over on Black Friday.
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A partner with hands on the problem
When the problem is hard enough, a partner steps in. That is the difference between a consultancy that escalates and one that answers.
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Transferring knowledge is the goal
Every contract has an exit criterion. If the client cannot run it alone after a while, we failed, even if the invoice keeps arriving.
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Remote, and on the record
The team works from where it lives. Every request and every task goes through a ticketing system, so the client can see what was done without depending on someone telling them.
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What we learn goes back to the market
Contribution to technical communities and presence at events on agility, infrastructure and AI. What we discover building product does not stay indoors.
Reach
Where we already operate.
More than 150 projects delivered in Brazil and abroad, with continuous operation across four continents and 24x7 coverage.
World map of the locations where haapit operates
Ask for a free assessment of your environment :)
A technical assessment of the current environment, with a direct read: what AI can automate, what needs a foundation first, and what is not justified at this point.